Customer Service Representative

Job Description:

We are seeking a passionate and resourceful Customer Service Representative to join our team at ABB Sweden in Malmö, Skåne Län, SE. As an entry-level position, no prior experience is required, making this a great opportunity for individuals looking to start their career in customer service.

Responsibilities: - Handle customer inquiries and provide exceptional customer service via phone, email, and chat - Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions - Keep accurate records of customer interactions and transactions - Collaborate with sales and technical teams to resolve customer issues - Stay up to date on product knowledge and company policies - Assist with customer feedback and suggest improvements to enhance the overall customer experience - Maintain a positive, professional attitude at all times

Requirements: - Excellent communication skills, both written and verbal - Strong planning and problem-solving abilities - Ability to work independently and in a team setting - High school diploma or equivalent - Basic computer skills - Passion for helping others and providing top-notch customer service

Personality Traits: Passionate, resourceful

Soft Skills: Planning, problem-solving

Benefits: - Gym membership - Joining Bonus - Free food

Working Environment: At ABB Sweden, we cultivate a sense of ownership and responsibility at every level. We value teamwork, collaboration, and continuous improvement. Join our team and be part of a supportive and empowering work environment.

Deadline to Apply: 2024-04-29

Equal Opportunity Statement: ABB Sweden is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.