Web Content Moderator

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.
We are looking for an English-speaking Web Content Moderator (On-site) to join one of our exciting projects.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
- Full time 39 hours/week contract: Monday to Friday 09:00 to 18:00
- Salary 20 000 euros gross/year + up to 2000 euros gross/year in bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
What you'll experience with us
As a Web Content Moderator in our team, you will:
- Upload prices before the new season, change prices if there is an ad hoc request, 
change price if we have annual price change
- Upload price files into SFTP folders when brand creates it, also create promo badge file 
to support the promotional activities based on the price files
- Create and build promo
- Extend bug tracking
- Check ratings and reviews responses
- Push Homepage, PLP, Blog and Navigation Content live across various sites
- Push products live on the website including image uploads. Running the Enrichment 
Report to check why a product is not live, chasing anything stopping it go live and 
providing updates to the teams on when this is happening. Taking products off the site 
when instructed.

 
We'll be a great match if you:
- Are proficient or bilingual in English. Spanish is a plus!
- Possess working knowledge of web navigation and content wesbite Platform, equipment, and 
applications: Contentstack, Salsify, others.
- Have good disposition to work in a customer service environment
- Are able to listen and understand the brand’s needs

 
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.
If this sounds like you, join us!
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ24-002563-1-UNITED KINGDOM Required language: English