Accounts Receivable Support Specialist

About REV Robotics 

Do you like Robots? So do we. Do you want to make a positive impact on the world? We do that too!

REV Robotics is one of the fastest-growing companies in educational robotics. Our people and their passion for STEM education (FIRST Robotics, in particular) set us apart. We have a relaxed and friendly office located in Carrollton, TX, just outside of Dallas, and are looking for people who are willing to stretch their abilities to make STEM education materials more accessible and impactful to everyone. 

We are expanding our accounting department and are seeking a highly motivated, self-starter who is great at prioritizing tasks to ensure a seamless accounting and customer service experience.  

About the role

The Support Specialist will handle Accounts Receivable and many routine accounting duties such as reviewing and processing incoming purchase orders, entering and sending customer invoices, receiving and applying payments, entering bills for payment, and other similar tasks. This position will also act as the primary contact for customer payment assistance requests via email and phone, including purchasing questions, payment issues, shipment questions, refunds, order modifications, and similar.

Pay is $22-$26 per hour.

What you'll do

• Answer incoming sales/accounting-related phone calls and emails to either resolve issues or pinpoint the REV staff member who will be able to resolve the issue
• Learn information about other departments, so customer requests that are not payment or sales related can be directed to the appropriate individual(s)
• Maintain a basic functional knowledge of how customers use REVRobotics.com to either provide instructions to customers or notify the appropriate staff if website is not functioning as expected
• Organize, review, and process incoming POs
• Manage incoming payments from customers, including posting payments to accounting software and contacting customers when payments are overdue
• Manage and process school requests for vendor information, RFPs, tax exempt information, etc
• Process deposits through our online banking system
• Process information in QuickBooks such as reconciliations, vendor purchase orders, update product information, update customer or vendor information
• Help generate reports and data that can be used to evaluate the overall performance of REV and plan for the future

Additional tasks:

• Assist with managing relationships with external partners and vendors
• Assist with supporting other REV staff on an as-needed basis
• Other responsibilities as needed to ensure the goals of REV are met

Qualifications

• Experience (3+ years) in both accounting/bookkeeping and customer service type roles
• QuickBooks or other accounting software experience strongly preferred
• Moderate data analysis skills in Excel or Google Sheets
• Familiar with Google Suite, including Sheets, Docs, and Drive
• Comfortable learning and using new software
• Degree or higher education in business administration, finance, accounting, or relevant field preferred
• Experience as a FIRST (or other competitive robotics program) mentor, volunteer, or participant is a plus

What we offer

• Competitive salary.
• Benefits, including medical, dental, vision, 401(k) matching and others.
• Small, friendly office.
• Fully stocked break room with snacks and beverages.
• Casual office attire.
• Nine paid holidays plus a floating holiday of 8 hours.
• PTO that starts accruing from day one of employment.

It is the policy of REV Robotics to provide equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, FIRST team affiliation, genetic information, marital status, status with regard to public assistance, opinion on bumpers on FRC robots, veteran status, or any other characteristic protected by federal, state, or local law. In addition, REV Robotics will provide reasonable accommodations for qualified individuals with disabilities.

Direct candidates only, no recruiters.

Applicants have rights under Federal Employment Laws. The following links provide information for all applicants: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.