Assistant Store Manager to Swedish Match Stureplan

Join us to deliver a smoke- free future as an Assistant Store Manager to our Swedish Match Store Stureplan! 

We’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. Swedish Match is an affiliate of PMI and has been a leader in the industry for more than 200 years. 

In the Nordic region, we are 1,600 employees based in Sweden, Denmark, Finland and Norway working in various functions and teams and together we are collaborating to deliver a smoke-free Nordics. 

Role Summary 

As an Assistant Store Manager, you play a key role in creating exceptional consumer experiences and ensuring smooth daily store operations. You act as a visible leader on the sales floor, coaching and supporting team members while driving strong commercial performance. Together with the Store Manager, you secure compliant, engaging, and educational consumer journeys, high operational standards, and a positive, collaborative team culture. When the Store Manager is not on site, you take responsibility for leading the store and ensuring that everything runs efficiently. 

Main Accountabilities 

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  Welcome every visitor with warmth and high customer focus, offering support throughout the visit and do your best to understand the customer's needs by creating a personal, memorable experience, making visitors feel recognized and at home. 

  
  

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  Show strong passion for deep product knowledge, including product history, craftsmanship, composition, scents/flavors, functions, and key characteristics. 

  
  

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  Ensure excellent and compliant consumer journeys that convert visits into loyal relationships. 

  
  

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  Oversee daily retail operations, including stock management, merchandising, campaigns, and safety procedures. 

  
  

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  Lead, coach, and support the team on the sales floor, modelling best‑in‑class service and product expertise. 

  
  

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  Support training, onboarding, scheduling, and ways‑of‑working improvements in collaboration with the Store Manager. 

  
  

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  Monitor and report store KPIs, identify improvement opportunities, and propose actions to drive results. 

  
  

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  Act as the responsible leader on site when the Store Manager is absent and represent the store in internal and external meetings. 

  
  

Who You Are 

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  You have at least 3 years of retail or service experience, including leadership or supervisory responsibility. 

  
  

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  You are passionate about delivering outstanding consumer experiences and driving strong commercial results. 

  
  

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  You are structured, reliable, and confident working with operational tasks such as POS, inventory systems, and administrative routines. 

  
  

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  You are an inclusive communicator who builds trust, supports others’ growth, and contributes to a positive team environment. 

  
  

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  You stay composed in fast‑paced situations, solve problems proactively, and adapt quickly to change. 

  
  

What we offer 

Our success depends on the dedicated people who come to work every single day with a sense of purpose and an appetite for progress. Join Swedish Match and you too can: 

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  Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. 

  
  

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  Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. 

  
  

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  Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. 

  
  

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  Take pride in delivering our promise to society: to deliver a smoke-free future.