Communication Manager

We are looking for an experienced Communication Manager with a strong background in UX design and copywriting to support our client in the banking sector. You will play a key role in shaping internal communication, improving user journeys, and creating engaging content across digital channels – with a particular focus on product onboarding and adoption.

Ready to make waves? This could be your perfect catch! 🌊

Key Responsibilities

• Develop and implement a clear communication strategy to ensure timely, consistent messaging across channels.
• Create compelling content (copy and short videos) tailored to different audiences and communication platforms.
• Design feedback loops to gather user input from product rollouts and translate insights into improvements.
• Support the creation of educational materials for various internal user groups.
• Optimize the user experience across web and mobile platforms, particularly around onboarding and adoption of internal tools.
• Write clear, concise, and user-friendly UX copy in English for product features and interfaces.
• Apply a data-driven approach to test and continuously improve the user journey.
• Conduct user research and usability testing to inform design and content decisions.

Your profile

You’re a strategic thinker with a strong sense for user needs and messaging. You blend UX thinking with communication expertise and are comfortable working in complex, international environments. You enjoy transforming technical information into clear, engaging experiences for users.

Requirements

• Minimum 5 years of experience in communication management, UX design, UX writing, and copywriting.
• Proven ability to create clear, functional content for digital products, especially in complex environments.
• Strong interpersonal and communication skills.
• Fluent or highly proficient in spoken and written English.
• Experience working in distributed, multicultural teams.
• Confident in driving change and managing complexity.
• Experience with IT implementations, especially Windows Hello for Business, is a plus.
• Strong analytical, collaborative, and problem-solving mindset.

Passionate about clear communication and smart user experiences? If you thrive at the intersection of content, UX, and strategy – we’d love to hear from you! 🐟

Start: August
Workload: 100%
Duration: 4 months
Location: Remote, with at least 2 days per week on-site in Malmö or Stockholm.
Last day to apply: May 22
Contact: [email protected]

Please note the application deadline. However, the job post may be removed earlier due to high interest or once the assignment is filled. We kindly ask you to submit your application in English.