Customer Care Representative (Nordics)

3-5 years of experience in a similar customer service role, ideally within the Med-Tech industry. Excellent verbal and written communication skills. Strong phone handling skills and a customer-focused approach. Proficient with SAP, Esker, Salesforce/Service Cloud, and general computer applications. Experience with e-commerce systems, preferably in the Med-Tech or healthcare industry. Comfortable communicating (spoken and written) in English and an additional Nordic language, both at a working professional proficiency or above. Strong commitment to customer service and client satisfaction. Excellent interpersonal and communication skills, especially over the phone. A team player who enjoys collaborating with others. Quick learner and understand new procedures. Highly organized, reliable, and detail oriented. Adaptable and open to change, with a proactive mindset. Can take initiative and solve problems effectively. Versatile and can work independently on various tasks and tools.