Customer Engineer, Networking

icon building Company : Google Inc.
icon briefcase Job Type : Full Time

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Job Description - Customer Engineer, Networking

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  • Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.
  • Experience in cloud computing (e.g., infrastructure, storage, platforms, data), cloud market, and customer buying behavior.
  • Experience in networking (e.g., Network Virtualization, Open Protocols, Application Acceleration/Load Balancing, Virtual Private Networks).

Preferred qualifications:

  • Master's degree in Computer Science, or a related technical field.
  • Experience as a Technical Sales Engineer in cloud computing or a customer-facing role in a professional services/systems engineering team.
  • Experience in installing, optimizing, and maintaining cross-country networks, leveraging traditional and innovative protocol frameworks.
  • Experience managing complex network implementations, with an understanding of the ISO Open Systems Interconnection (OSI) Layer protocols.
  • Knowledge of traditional routing protocols, such as TCP/IP, MPLS-VPN, IPSEC, Load Balancing, Network Security, DNS, Encryption, and QoS.
  • Ability to learn, understand, and work with new technologies, methodologies, solutions in cloud/IT.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Identify business/technical requirements, conduct full technical discovery, and architect client solutions to meet gathered requirements.
  • Lead the technical project, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and coordinate supporting technical resources.
  • Work with Google Cloud Platform products to demonstrate and prototype integrations in customer/partner environments. Travel across EMEA for meetings, technical reviews, and onsite delivery activities, as needed.
  • Prepare and deliver product messaging to highlight Google Cloud Platform value proposition using whiteboard and slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents.
  • Provide recommendations on integration strategies, enterprise architectures, and platforms/application infrastructure to implement a complete solution. Provide advice to customers to optimize Google Cloud Platform effectiveness.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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