Data Support Specialist

About Cerve

At Cerve, our mission is to power a digitally-enabled global food system. We believe that creating a sustainable and resilient food system hinges on making data accessible and transparent. By democratising data and fostering connectivity, we empower organisations to build solutions that reduce waste, improve food security, drive growth and optimise operational efficiency.

About the role

As Data Support Specialist at Cerve, you will work in collaboration with the commercial team, to curate, validate, and unify data across the Cerve platform. This role involves working with internal teams and our broad range of suppliers to ensure data is accurate, reliable, and up-to-date.

What you’ll do

As a Data Support Assistant at Cerve, you will play a key role in ensuring our suppliers and internal teams operate seamlessly. Your responsibilities will include:

• Review and Enhance Data: Ensure data across our network is standardised, accurate, and improved for seamless operations.

• Collaborate with Suppliers: Curate and maintain precise product technical information in partnership with suppliers.

• Onboard Suppliers: Guide suppliers onto the Cerve platform with meticulous attention to detail.

• Resolve Issues: Address client data issues, queries, and complaints swiftly and effectively.

• Audit Data: Perform regular audits using Excel to maintain data integrity and accuracy.

You are

• Autonomous: You are comfortable in small teams where you are expected to take full ownership of your projects, driving them from concept to completion.

• Detail-Oriented: Focused on ensuring tasks are completed accurately and on time.

• Resilient: Approach challenges and setbacks with a problem-solving mindset and determination to succeed.

• Collaborative: You’re excited to work in a team, learning and growing from shared successes and failures.

• Thriving in Ambiguity: Uncertainty motivates you. You embrace complex challenges that often raise more questions than answers.
  

You have

• A minimum of 6 months’ experience in a content and data management role.

• Excellent communication skills, both written and verbal, enabling clear, empathetic, and professional interactions with customers and team members.

• Experience using Product Information Management Systems (i.e. Akeneo, Product Data 360, etc) or Content Management Systems (i.e. Wordpress, Webflow, etc).

• Working knowledge of Excel or Python, with the ability to analyse data and generate actionable insights.

• [+] Experience working with large language models (LLMs).
  

We offer

• Salary: Hourly

• Workspace: Hybrid working from our office in Gothenburg

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We believe that diversity of thought and experience is essential to our success, and we are particularly interested in candidates who can bring a different perspective to our team, regardless of their race, ethnicity, gender, sexual orientation, gender identity, disability, or career status.