Field Clinical Specialist, CRM (Sweden)

Additional Locations: Remote

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role
 

The Field Clinical Specialist (FCS) provides field/remote clinical, technical and educational support to assigned accounts at a Regional and sometimes National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support and using clinical expertise to influence Customer usage of the full portfolio.

You will represent the Boston Scientific Cardiac Rhythm Management (CRM) product portfolio across Sweden, with a primary focus on Southern Sweden. On occasion you will be required to support colleagues in neighboring areas, such as the Capital Region of Denmark. It is beneficial to be based in South or West Sweden in order to manage the workload of the territory.

This remote field-based role offers a permanent position and requires extensive travel (approx. three to four days per week in the field).

Your responsibilities will include:

• Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products across the Cardiac Rhythm Management portfolio.


• Work is driven by Customer demand and pre-planned support requirements and may require occasional weekend work.


• Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.


• Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.


• Support the team to achieve projected sales goals and increase sales revenues.


• Develop a deep understanding on the workflows and specificities of each hospital and business relationships with healthcare personnel (e.g. through informal conversation, meetings, participation in conferences) to make new contacts in hospital departments and to identify key decision makers.


• Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.


• Record customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.


• Provide education support on product usage and customer training.

• In this role, you will be responsible for Sweden, with a primary focus on Southern Sweden.


• On occasion you will be required to support colleagues in neighboring areas, such as the Capital Region of Denmark.  


• This remote field-based role requires frequent weekly travel in Sweden (approx. three to four days per week) based on customer needs.

What are we looking for in you:

• Clinical experience within Cardiac Rhythm Management (e.g., as a Field Clinical Specialist, Cardiac Physiologist, or similar) is beneficial.

• Successfully completed degree studies (or equivalent) within Biomedical Sciences or a healthcare subject is beneficial.

• Strong communication skills.


• Professional working language proficiency (or above) in both English and Swedish (or another Nordic language). 


• Can understand and communicate complex technical and clinical details.


• Can rapidly adapt to a very dynamic marketplace.


• Strong team player, collaborative, can build relationships and work cross-functionally.


• Self-motivated and can influence others.


• Flexible, adaptable but focused and persistent.


• Willing and can travel extensively as required by workload.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.


• Inspirational colleagues and culture.


• Career development.


• Fast growing and innovative environment.


• A company team culture.


• International opportunities.


• Excellent training/development programs.


• A permanent position.


• A remote field-based role.

Want to see what a day in the life of a Field Clinical Specialist looks like? Watch the video below:
A Day in the Life | Marie, Field Clinical Specialist (youtube.com)

Requisition ID: 629713

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.