German speaking customer service agent wanted

Tjänstebeskrivning & erbjudande
Do you have previous experience in customer service and speak German fluently? Are you a person who works carefully and who is driven by supporting your colleagues and customers in the best way possible? Do you also speak Polish? Then you can be the one we are looking for to our customer in Gothenburg!

You will belong to the Customer Support department and work with customers and suppliers based in Germany. In your role, you will primarily work on:

• Receive and handle incoming orders
• Have internal contact with other parts of the business to ensure correct and efficient delivery to customers
• Responsible for handling and delivery of invoices
• Manage general customer issues and assist with product information

The job is suitable for those who enjoy working administratively, and in contact with people at an international, established company.

Personprofil
We are looking for people who have experience with similar services in the past. To succeed in your role as a customer service employee, we see that you recognize yourself on the following points:

• You speak German fluently and have a high level of writing skills.
• Knowledge of ERP systems
• Comfortable users of the Office package, especially Excel
• Good communication skills in English

We see that you are a person who is driven and self-directed and dares to take your own initiative. You work structured and carefully and take responsibility for your daily tasks. You are a service-oriented person who strives to work proactively and effectively in everything you do. If you speak Polish that is a plus!

We value your qualities highly and would be glad that you have a background in sports or association life. Tell us what activity you have exercised, how it has shaped you as a person, and how you think it will affect you in the role. Furthermore, we are looking for you who stand behind PerformIQ’s values and value equal age and gender distribution as well as ethnic and cultural diversity.

Övrigt
Start: By agreement
Scope: Full time
Working hours: Office hours
Location: Gothenburg

The mission is part of our consulting activity, which means that you will be employed by PerformIQ with a great opportunity for further employment directly with our customer. Send your application by pressing “Ansök”. If you have any questions, you are welcome to contact recruitment manager Anna Lindberg at [email protected].

Welcome with your application!


Om PerformIQ
PerformIQ is an authorized staffing and recruitment company with a unique profile. We offer staff with a background in the sport and association life combined with training and work experience. Through sport, our consultants have developed performance-enhancing qualities and thus created the right tools to succeed better in work. This is PerformIQ! For more information, visit