Global Facility Strategist

WHAT YOU’LL DO

As the Facility Management Strategist, you will shape and manage the overall strategy for Facility Management across the H&M Group store portfolio. Your work will ensure exceptional customer experiences in our stores, aligning with our brands expectations. You’ll lead initiatives that optimize performance, reduce energy consumption, and enhance operational excellence across regions and markets.

The site portfolio contains 3.600 sites, 8 Brands, 9 Regions and 78 Countries. The FM scope include Hard FM Services - Building system management. Soft FM Services - Cleaning, waste management and other non-technical maintenance services and Energy Management

Key Responsibilities:

•  Develop and establish the Group’s FM strategy and relevant KPIs. Monitor results, benchmark performance and identify improvement opportunities with stakeholders globally, in regionally and in local markets.
• Provide forums and trainings and share best practices to stakeholders to ensure alignment with H&M Group routines, guidelines, and customer experience strategy. As an example, lead the energy forum, including our Reginal Energy Specialists, towards our energy reduction targets for our store portfolio.
• Collaborate closely with C&F teams in Regions/Markets, traveling as needed to provide support.
• In close collaboration with the Retail C&F team, The Brand (Customer Experience), Store development and Market teams, identify priorities and streamline FM ways of working.
• Develop, update and maintain FM standards, guidelines and tools.
• Securing relevant asset data and asset plans and build capex and Opex prognosis and scenarios.
• Deliver trend development reports as well as to highlight and drive "call-to-action" initiatives to optimize the FM delivery.

WHO YOU ARE

You are a strategic and data driven, with a passion for operational efficiency and excellence. You thrive in a global, fast-paced environment and are skilled at building strong relationships across diverse teams. You have a background within business development or key account management

You have -

• University degree in Facility Management, Economics, and/or Engineering.
• Minimum 5 years of relevant experience within Facility Management.
• Strong analytical abilities and understanding of FM asset management/plans.
• Experience working with FM systems.
• Strong understanding of project management, financial analysis, budget preparation.
• Experience in an international, matrix organization with multiple stakeholders and seniority levels.
• Strong communication skills, proficiency in written and spoken English.
• Ability to guide and inspire others.
• Proficiency in MS Office, particularly Excel, Power BI and PowerPoint.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 

H&M Group, we’re more than just a global fashion company — we’re a vibrant, inclusive, and forward-thinking community where your ideas and ambitions can truly thrive.

What We Offer

• Enjoy a 25% discount across all H&M Group brands — in-store and online. This includes H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET.
• H&M Incentive Program (HIP): Be part of our long-term success through our incentive program.
• Access a wide range of employee benefits through our Benify portal — from wellness perks to financial support.
• Our centrally located office in the heart of Stockholm offers a dynamic and inspiring environment to collaborate and grow.
• With a presence in markets around the world, we offer extensive career development and international mobility.

What Makes Us Unique

Our strength lies in our people. We foster a culture built on strong values, collaboration, and inclusion. At H&M Group, you’ll be empowered to make a difference, grow professionally, and be part of something bigger.

ADDITIONAL INFORMATION

This is a full-time permanent position based at our head office in Stockholm. Ready to take the leap? Apply now with your application latest by 1st of August 2025. We are excited to welcome you to our team and start this incredible journey together!