Head of Communications

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Are you our new Head of Communications?

What will you do:

The Head of Communications will serve as a trusted advisor to senior leadership, ensuring consistent messaging, strong media presence, and effective employee communication across the organization.

The Head of Communications is responsible for developing and implementing the marketing, brand and communications strategy in the Market, based on Intrum’s Group Brand & Comms overall strategy. This includes working closely with multiple stakeholders within the organisation, to ensure key messages are conveyed in the correct manner and internal and external publications are constructed in a way which reflects Intrum branding.

• Develop and implement a comprehensive internal and external communications strategy aligned with business goals.
• Act as a strategic advisor to Executive Leadership on communication, messaging, and reputation matters.
• Lead, manage, and develop the Communications function to ensure high performance and alignment.
• Oversee media relations, including proactive press engagement and crisis response.
• Safeguard and strengthen corporate brand positioning and reputation.
• Develop executive messaging, speeches, press releases, and leadership materials.
• Drive employee engagement through effective internal communication strategies.
• Support organizational transformation and change initiatives with clear communication plans.
• Ensure consistent messaging across all channels (digital, social media, corporate publications, website).
• Establish crisis communication frameworks and lead response during sensitive situations.
• Monitor communication impact and KPIs, adjusting strategy where necessary.

What we’re looking for:

• 10–12+ years of experience in corporate communications, marketing or public relations related field.
• Proven leadership experience managing and developing communication teams.
• Strong track record in media relations and reputation management.
• Demonstrated experience in developing and executing communication strategies aligned to business objectives.
• Experience advising senior leadership and executive stakeholders.
• Experience in crisis communication and issues management.
• Experience in internal communications and change communication initiatives.
• Experience working in a complex, matrix, international organization.
• Strong exposure to digital communications, content strategy, and brand management.

What we offer:

At Intrum we offer not only a challenging and rewarding career but also:

• A challenging, exciting and developing position in an international company with growth ambitions 
• Highly motivated and skilled co-workers globally
• Being part of a supportive culture where effort counts
• We facilitate your learning through different learning arenas

About Intrum:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.

Intrum has circa 9,000 dedicated professionals who serve around 70,000 companies across Europe.

At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

How to apply: If you are interested in this position and believe you have the right qualifications, please send your English CV and a cover letter via the “apply button”

**Please note that as a multinational company, our Global Talent Acquisition Partner is based in Spain.  You might receive a call with a Spanish phone number.**

At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!