IT Systems & Support Engineer

At Universum, we help ambitious employers attract the right talent through unparalleled insights, expertise, and data-led actions. 

In the IT Systems and Support Engineer role with Universum, you’ll leverage your technical and customer-facing skills to support our internal customers' IT infrastructure requirements. You will be involved in the setup and maintenance of company-wide IT infrastructure solutions. This is a fantastic opportunity with a wide range of experience to join one of the leading companies in employer branding. The role is based in Stockholm, Sweden, and will report to the Head of Technology.

Key Responsibilities: 

• Own, maintain and optimize office IT infrastructure, including Office365, systems management tools and the physical office environment. 
• Provide support to internal customers, primarily in Stockholm, with occasional support for other European offices.

Qualifications: 

• 5+ years of experience as System Administrator or Helpdesk lead or IT Operations, with a focus on infrastructure and user support in a mixed Windows and Mac environment. 
• Experience in managing Office 365 and security end point protection  
• Experience in managing Mobile Device Management solutions such as Intune 
• Proficiency in Cisco / Meraki switch configurations. 
• Familiarity with Audio/Visual systems. 
• Understanding of ITIL processes.

Skills and Attributes: 

• Team player with strong problem-solving abilities. 
• Flexible, proactive, and hands-on approach. 
• Ability to handle occasionally demanding work environments. 
• Native Swedish speaker with a high level of Business English proficiency. 
• Well-organized with excellent time management skills. 
• Ability to learn quickly in a dynamic environment and prioritize issues effectively. 

What we offer:  

• Competitive salary
• 30 vacation days, 2 wellness days, 2 volunteer days 
• Competitive pension solution  
• Wellness grant of 3000 SEK annually 
• Central office location 
• Flexible working hours and hybrid work culture (3 days onsite, 2 days working elsewhere) 
• A vibrant international culture with global reach 

“We radically include” is one of our seven values. We always strive to be intentionally inclusive and embrace differences. Therefore, we encourage people with different backgrounds, identities, and ethnicities to apply.