Junior IT Support Technician (Consultant Role)

About the Assignment

On behalf of our client, Linköpings kommun, we are looking for a Junior IT Support Technician to join the IT department LKDATA. The assignment is full-time, with the possibility to work remotely up to 25%. The ideal start date is as soon as possible, but no later than 19 May 2025.

About the Workplace

LKDATA is part of the department for Operational Support and Services in Linköping Municipality. Approximately 120 colleagues work at LKDATA to deliver IT services to municipal operations — serving employees, students, and citizens of Linköping. The Technology & Service Unit, comprising about 30 professionals, is responsible for user-near and office-near IT services throughout their lifecycle.

Your Role

As a 1st line IT Support Technician, you will:

What We Expect From You

You are someone who enjoys helping others and takes pride in delivering effective IT solutions in a professional and friendly manner. You will thrive in a collaborative environment and take initiative in solving problems.

Required Competencies

• Strong customer service mindset – calm, attentive, and solution-oriented.
• Team player – communicates effectively and cooperatively with colleagues.
• Fluent in Swedish – both written and verbal.
• Strong communication and pedagogical skills – able to explain technical issues clearly.
• Responsible and structured – able to take initiative and follow through independently.

Equipment & Work Environment

• You will be provided with a laptop by the client.
• Onsite work environment includes: large screen, desk, ergonomic chair, keyboard, mouse, and headset.
• For remote work, the supplier is responsible for ensuring a safe and functional home office setup.

Location

Primary location: LKDATA, Kerstingatan 2, 58213 Linköping.
Remote work: Possible up to 25%, depending on agreement with the team lead.

Additional Information

Start Date: No later than 19 May 2025
End Date: 19 November 2025
Contract Length: 6 months, with automatic extensions of 6 + 6 + 6 months unless terminated 1 month prior.
Working Hours: 40 hours/week
Language Requirement: Swedish (mandatory)
Before starting the assignment, the consultant must sign a Confidentiality Agreement.