Legal Operations Analyst

The world’s most popular audio streaming subscription service is looking for a Legal Operations Analyst to join the band in a consultant assignment. The client has transformed music listening forever when launched in 2008.

Period: June to 2025-12-31 (full-time), with a possibility of extension.

About the role

We are seeking an experienced legal operations professional to join our client's Legal Ops team for a temporary 6–12 month parental leave coverage. Together with the Legal Affairs organization, the team deliver efficient, scalable, and innovative support to the client’s growing business. The team manage contract workflows, outside counsel relationships, strategic legal planning, and legal operations projects.

In this role, you will take ownership of key legal operations workstreams, with a primary focus on legal billing and vendor management. You will ensure operational excellence in managing our legal e-billing processes and support the Legal Affairs team in financial oversight and vendor relationships.

What you'll do

• Manage and optimize the e-billing system (Brightflag), including overseeing billing processes, tracking spend across platforms, managing accruals and analysis, managing regular controls, and ensuring compliance with billing guidelines.
  
• Provide daily support for the legal e-billing system, resolving invoice issues, responding to inquiries, and training internal teams on vendor management processes.
  
• Partner with the finance team and law firms to manage invoicing, accruals, and reporting on budgets, costs, and resource utilization for financial oversight.
  
• Oversee vendor and outside counsel management, including supporting fee arrangement negotiations, managing law firm engagement letters, and developing a preferred law firm panel program.
  
• Advise the Legal Affairs team on budget strategies, spend optimization, and alternative fee arrangements with external legal service providers.
  
• Drive continuous improvement in billing and vendor management processes.
  
• Lead and support various legal operations projects, ensuring their successful completion by coordinating with legal and business stakeholders.

Who you are

• You have 2–3 years of experience in a legal operations role focused on e-billing and outside counsel spend management, ideally in an international organization or large law firm.
  
• You have hands-on experience with e-billing systems (e.g., Brightflag) and a strong understanding of billing and accounting procedures.
  
• You have experience supporting rate and fee negotiations, creating reports and relevant metrics/statistics (including alternative fee arrangements), and managing relationships with law firms.
  
• You effectively bridge the gap between technical, legal, and business teams, aligning systems and processes with business needs.
  
• You have excellent stakeholder management and communication skills, with the ability to convey complex information clearly and effectively.
  
• You are inquisitive and challenge the effectiveness of current processes and procedures, constantly seeking ways to improve.
  

We are Market Partner

Market Partner is proud to be an equal opportunity employer. You are welcome to our community regardless of who you are, no matter where you come from, or what you look like. We apply ongoing selection and may fill the position as soon as we find the right candidate.