Manager Product Owner Business Transformation Suite

Mainz, Germany   |   full time   |   Job ID: 11021 

About the Role: 

As the Product Owner for our Business Process Transformation Suite, you will be responsible for overseeing the end-to-end lifecycle management of SAP Signavio with a focus on the capabilities Business Process Modelling, Process Mining, Process Automation, and adoption support for the solution. Together with IT & Business counterparts you will enable and improve an end-to-end digital business process excellence. This role ensures the system is aligned with business goals and support the broader BioNTech Business Process Excellence strategy, delivers value-driven enhancements, maintains system reliability, and enhances user and customer experience. Your innovative mindset will help enable business process excellence through future-proof global IT solutions. The role reports to the Head of C4E Digital Enabling Services.

Your Contribution:

• Define and communicate the vision, goals, and roadmap for our Business Process Transformation Suite, ensuring alignment with the organization’s Business Process Excellence strategy, business needs and user experience 


• Built and continuously assess platform capabilities towards business needs with focus to increase platform stability, user experience and work effectiveness and automation


• Partner with IT and business stakeholders to gather requirements, prioritize features, and ensure solutions meet both business and technical needs


• Drive continuous improvement of Business Transformation Suite to enhance usability and service levels


• Support organizational change management efforts by providing clear communication, guidance on training, and documentation to ensure successful platform adoption


• Monitor system performance, troubleshoot issues, and coordinate with technical teams to ensure high availability, security, and compliance across platforms


• Look after the contract and service delivery of an implementation partner, and steer the effort of a small team

A Good Match: 

• 5+ years of experience in product ownership, service management, or a related role within IT, business process excellence, or enterprise platforms


• Hands-on experience managing Business Process Management, Process Mining and Process Transformation systems (SAP Signavio) 


• Proven track record in system implementation and migration projects, ideally in the area of business process transformation solutions


• Strong understanding of Agile methodologies and experience managing product backlogs


• Experience working with cross-functional teams, including IT, customer support, and business stakeholders


• Familiarity with business process optimization and aligning service tools with business Needs


• Ability to define, prioritize, and manage a roadmap for customer care platforms.


• Strong communication and collaboration skills to translate and align IT and business needs


• Understanding of platform capabilities, configurations (incl. hands-on experience), and integrations


• Operational knowledge in Business Process Transformation, Business Process Management, Process Mining and/or Process Automation tools


• Data-Driven Decision Making – Ability to use metrics, analytics, and feedback to optimize platforms and workflows


• Change Management – Ability to drive adoption and ensure smooth transitions during system changes


• Problem-Solving & Critical Thinking – Ability to anticipate challenges and proactively implement solutions

Your Benefits:

It's our priority to support you:

• Your flexibility: flexible hours | vacation account  


• Your growth: Digital Learning | Performance & talent development | leadership development | Apprenticeships | LinkedIn Learning


• Your value: Your voice at the table | Culture on an equal footing | Opportunities to shape & impact | Support for your full potential


• Your health and lifestyle: Company bike


• Your mobility: Job ticket | Deutschlandticket 


• Your life phases: Employer-funded pension | Childcare 

Apply now - We look forward to your application!

Apply to our Mainz, Germany location by sending us your documents via our online form. For any questions, contact our talent acquisition team on: + 49 (0) 6131-9084-1291 (Monday-Friday from 1 PM to 3 PM CET).

Job ID 11021 (please always specify if you have any questions)   

By submitting your application, you acknowledge that a background check will be conducted as part of the recruitment process in accordance with applicable laws and regulations. If you are considered for the position, BioNTech will conduct the background check through our service provider ‘HireRight’. You will be informed accordingly by your BioNTech-Recruiter.