Payroll Team Lead EMEA

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At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

About the role

The Payroll Team Lead EMEA will be responsible for managing and supervising payroll operations across multiple countries within Europe, the Middle East and Africa. This role involves ensuring accurate and timely processing of payroll, compliance with local regulations, and delivering exceptional service to our employees and stakeholders.

Key Responsibilities

Payroll Administration:

• Supervise and manage end-to-end payroll processing for employees across EMEA.
• Ensure accurate and timely payroll delivery in compliance with local payroll regulations.
• Oversee payroll data management, including employee information, compensation changes, and deductions.
• This position will also process and audit payroll and ensure all accompanying tasks are accurately completed in a timely manner.

Compliance and Regulations:

• Stay updated with payroll regulations and tax laws in all relevant jurisdictions.
• Partner with HR, Finance, legal and other key internal stakeholders to understand & protect the business and our employees.
• Ensure compliance with legal requirements, including wage and hour regulations, tax regulations, and other payroll-related legislation.
• Validate and reconcile necessary payroll-related filings, taxes, reports, and documentation in coordination with internal and external payroll vendors
• Lead system upgrades & updates and communicate to applicable parties as needed.
• Manage internal and external audits.

Team Management:

• Lead and mentor a team of payroll specialists, analysts and administrators.
• Provide guidance, training, and support to payroll team members to enhance performance and efficiency.
• Conduct performance evaluations and manage team development.
• Act as liaison between team members and Head of Payroll for escalations, communications & team needs.

Process Improvement:

• Identify opportunities for process improvements and implement best practices to enhance payroll accuracy and efficiency.
• Develop and maintain payroll procedures and policies.
• Collaborate with key internal stakeholders to support harmonized payroll systems and processes.

Employee Support:

• Address employee inquiries related to payroll, benefits, and deductions.
• Resolve payroll discrepancies and issues in a timely and professional manner.
• Ensure effective communication with employees regarding payroll-related matters.

Reporting and Analysis:

• Prepare and analyze payroll reports and metrics to support decision-making and financial planning.
• Conduct audits and reconciliations to ensure payroll accuracy.
• Provide regular updates and reports to senior management on payroll performance and compliance.

This role is based at our HQ in Stockholm, Sweden, and reports to the Head of Payroll.

About you:

In order to be successful in this role you have a strong passion for payroll and people. You are an excellent communicator and have strong analytical and problem-solving skills with capabilities in process improvements, systems implementations, policy revisions. You have the ability to work effectively in a fast-paced and dynamic environment supporting payroll functions across multiple legal entities in a global capacity.

• Minimum of 10 years of payroll experience, with at least 3 years in a supervisory role.
• Historical experience in processing Year End activities.
• Knowledge of payroll regulations and tax laws in the EMEA arena.
• Proficiency in a variety of payroll software and systems. Hogia, Timeplan and SAP experience strongly preferred.
• Degree and/or professional certifications in Accounting, Finance or Administration or approved equivalent combination of education and experience.
• Proficient with MS Office Suite products, specifically Microsoft Excel, including pivot tables and v-lookup formulas

Our corporate language is English, please submit your application in English.

Our hiring process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!