Pre-Collections Manager Operations · Qliro - Stockholm

Are you experienced in pre-collection strategies within fintech, finance, or e-commerce? Are you passionate about leveraging proactive and scalable strategies to prevent credit defaults? If you possess a strong analytical mindset and a track record in pre-collection management, we have an exciting opportunity for you.

Qliro as a company offers a fun, inspiring environment. Qliro has offered payment solutions to our Nordic customers during the last ten years. We are a fast-paced, scale up, that has grown to become one of the biggest fin-tech providers in the Nordics.

Qliro are standing in an exciting journey; prepare and set the structure for future growth and development. You will have the possibility to develop as a leader and make your team shine. We will create the best and most exhilarating atmosphere for both our customers and employees.

We're seeking a strategic leader with a deep understanding of pre-collection and collection activities in the banking, finance, or e-commerce sectors. You'll drive our pre-collections efforts, collaborating closely with Operations and Credit departments to optimize strategies and ensure compliance. Your role will involve inspiring and coaching your team to deliver exceptional results, supported by data-driven insights.

We believe you:

• Have previous experience in pre-collection and/or collection strategies within relevant sectors.
• Familiarity with regulatory frameworks in pre-collection and collection processes, particularly in Sweden (meriting: Other Nordic countries)
• Strong leadership and coaching skills within operational functions.
• Are structured, flexible, engaged and have great communication skills.
• Deep knowledge with the Microsoft Office-package
• Experience in Lean, Six Sigma and /or COPC.
• Fluent in Swedish and English, knowledge in other Nordic languages is meritorious.

What you will do:

• Work together with Operations teams and with the Credit department to build out Qliro’s pre-collections efforts.
• Contribute to inspire and make the team and each individual to grow.
• Provide data-driven recommendations to optimize Qliros pre collection strategy.
• Lead recruitment, performance reviews, and salary negotiations

What can we offer you?

Qliro offers a dynamic and fast-paced Fintech environment with teams of driven and flexible individuals. We thrive on challenges; personal growth and you will be able to excel within the company. We have a learning and development-focused environment emphasizing knowledge sharing and training. We work hard to create a workplace that is diverse and inclusive, where you can have a great work-life balance and love the work you do.

In this role, you'll not only take charge of the daily operations involving our existing customers who, for various reasons, have fallen behind on their payments, but you'll also have the unique responsibility of building up this collections function from scratch and being the main point of contact for the Credit department.

This is an exciting opportunity for you to join Qliro, with the possibility of grow within a fintech scale up-environment.

In terms of Compensation - You’ll get an attractive salary, pension, and insurance plans, along with 30 days’ annual leave and some great staff discounts.