(1045) Jira Cloud Administrator

Explore the Nearsure experience! 

🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. 

🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. 

⚖️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins. 

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best. 

Ready to grow with us? 🚀 
 
Here’s what we offer you by joining us! 
 
✨ Competitive USD salary 💲 – We value your skills and contributions! 

🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!  

💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!  

🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture. 

😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better. 

💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance! 

🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community. 

🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family! 
 
 
About the project 
 
As a Jira Cloud Administrator, you will configure projects, manage permissions, integrate tools, and ensure the platform runs smoothly. 
 
 
How your day-to-day work will look like 
 
✅ Manage user access, roles, and permissions. 
✅ Create and maintain projects, workflows, schemes, and custom fields. 
✅ Configure issue types, screens, and layouts based on requirements. 
✅ Respond to JIRA configuration requests via JIRA Service Management. 
✅ Provide timely communication and solutions. 
✅ Troubleshoot user issues, escalating complex problems as needed. 
✅ Set up or modify workflows to meet project needs. 
✅ Implement best practices for governance, permissions, and security. 
✅ Oversee integrations and add-ons (e.g., Tempo, ScriptRunner, Confluence). 
✅ Create and maintain reports, filters, and dashboards. 
✅ Help teams extract insights and metrics. 
✅ Ensure data integrity and consistent reporting. 
✅ Update documentation on configuration, processes, and best practices. 
✅ Provide basic training and quick-tip sessions for users. 
✅ Propose enhancements to optimize JIRA usage. 
✅ Stay current on new features and integrate them into workflows. 
✅ Collaborate to streamline processes and automate repetitive tasks. 
 
This would make you the ideal candidate 
 
✨ Bachelor's Degree in Computer Science, Engineering, or a related field. 
✨ 5+ Years of experience working as a Jira Cloud Administrator (project creation, workflow editing, user management). 
✨ Experience with automation (e.g., Jira Automation, scripting add-ons). 
✨ Experience in developing reports, filters, and dashboards in Jira. 
✨ Ability to troubleshoot common and advanced Jira issues. 
✨ Clear written and verbal communication skills to interact with both technical and non-technical users. 
✨ Experience with specific Jira add-ons (e.g., Tempo, ScriptRunner, Confluence). 
✨ Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons. 
 
What to expect from our hiring process 
 
1️. Let’s chat about your experience!  
2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.  
3. Nail that, and you’ll meet our client - your final step to joining our amazing team! 
 
🎯 At Nearsure, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team! 

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.  

Let’s work together to shape the future of technology!  

🧑‍💻 Apply now!