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(Senior) E-Commerce Shop Manager (m/w/d)

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Job Description - (Senior) E-Commerce Shop Manager (m/w/d)

...growing D2C online shops! And oats, of course. As an E-Commerce Shop Manager (m/f/d), you'll become part of a rapidly growing and dynamic food company where you can hit the ground running and develop your skills thanks to exciting challenges. That's why we're looking for you as a digital performance expert to lead our online shop, manage key traffic and retention channels, and constantly improve the customer experience across our e-commerce ecosystem!
  • Shopify Store Management: Responsibility for the day-to-day operation of our D2C online shop, including uptime, content accuracy and error-free order flow
  • Performance Marketing & CRM: Lead acquisition and retention efforts across Meta, Google, Klaviyo newsletters and SEO/blog content, ensuring cost-efficient and scalable traffic growth
  • Retention & Loyalty: Identify insights and implement actions to increase customer lifetime value, repeat rates, and brand engagement
  • Product & Content Accuracy: Own the digital shelf—ensuring SKUs, pricing, imagery and descriptions are always correct, live and connected
  • Conversion Rate Optimisation: Testing and implementing UX improvements and technical updates to maximise performance, supported by our developers and partners
  • Team & Project Coordination: Work closely with Customer Happiness, Logistics and Marketing to ensure campaigns, launches and product updates run smoothly
  • Analytics & Reporting: Monitor performance KPIs (traffic, AOV, CR, CAC, LTV) and define clear actions from the data
  • Budgeting & Forecasting: Responsibility for e-commerce channel budgeting, forecasting sales and marketing spend, and ensuring strong ROI tracking and cost control
  • A flexible work environment: With our hybrid work model, we offer you the optimal mix of in-person collaboration in our super-chic office in Munich/Sendling and working from home. You also have the opportunity to work remotely for up to four weeks per year.
  • Focus on sustainability: as a certified B-Corp, we are committed to a sustainable and fair future and want to make our contribution to a better world.
  • Our benefits: Urban Sports Club membership, company bike, Spendit, individual training opportunities, lunch in our canteen, great team events and, of course, our porridge flat rate.
  • Further development: Through semi-annual 360° feedback, transparent salary and development levels, as well as various training courses and workshops, you can continuously develop yourself and make the most of your strengths.
  • Team spirit: We have a dynamic culture, and every team member makes a significant contribution to 3Bears' success. We work hand in hand and in a respectful team atmosphere.
  • At least 3 years of experience in e-commerce or digital marketing, ideally in a D2C or FMCG environment
  • Hands-on experience with Shopify and tools like Meta Ads, Google Ads, Klaviyo, and Google Analytics
  • Analytical mindset with strong instincts for testing and optimisation
  • Strong sense of ownership, high attention to detail and proactive approach to problem solving
  • Experience collaborating across tech, marketing, ops and customer service teams.
  • Fluent in German and English (written and spoken)
  • You can be in our Munich office at least once a week
Then we look forward to receiving your application, including your salary expectations and earliest possible start date. Linda will then contact you promptly with feedback.

We welcome applications from all qualified applicants, regardless of their cultural and social background, age, religion, ideology, disability, or sexual identity.

3Bears Foods GmbH
Linda Pirkl – People & Culture Manager
Zielstattstraße 40
81379 Munich
www.3Bears.de
Original job (Senior) E-Commerce Shop Manager (m/w/d) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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