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Swedish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Swedish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for a Swedish Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This position includes a fully paid relocation package, making it an excellent chance for individuals ready to embark on a new adventure while advancing their customer service career.


Responsibilities

  • Provide exceptional customer service to Swedish-speaking customers via phone, email, and chat.
  • Handle customer inquiries related to products, orders, returns, and general support.
  • Resolve complaints professionally, aiming to ensure customer satisfaction.
  • Maintain comprehensive and accurate records of customer interactions within the CRM system.
  • Stay updated on company products and services to assist customers effectively.
  • Collaborate with internal teams to improve customer experience.
  • Participate in ongoing training to enhance skills and product knowledge.
  • Fluency in Swedish and English, both written and spoken.
  • Previous experience in customer service roles, preferably in a similar industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving capabilities with a customer-oriented approach.
  • Ability to adapt to a new cultural and work environment.
  • Proficiency in using customer service software and Microsoft Office.
  • Detail-oriented with strong organizational skills.
  • Willingness to relocate to Sofia, with relocation expenses fully covered.
  • Comprehensive training fully covered
  • Secure employment along with opportunities for career growth
  • Competitive salary
  • Extra health insurance options
  • Access to over 50 benefits and services tailored to your needs
  • A welcoming international workplace culture
  • Ongoing support and learning opportunities
  • 1500 euro singing bonus
  • Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live
Original job Swedish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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