Senior Delivery Manager

Description

We are seeking a seasoned Senior Delivery Manager to join our team and lead the delivery of a sizable, intricate engagement in the Nordics. In this critical role, you will establish robust business and technology relationships, guarantee client satisfaction, manage expectations, and collaborate with a geographically dispersed, yet intelligent and proactive team.

JOB OVERVIEW

If you are a proactive and technically adept Senior Delivery Manager passionate about fostering solid business/technology relationships and executing complex engagements, we would be delighted to connect with you. Join our team of world-renowned and award-winning designers and technologists and take a hands-on approach in shaping a culture of continuous improvement. In this role, you will be accountable for overall project delivery, client satisfaction, and expectation management.

Responsibilities

Oversee the delivery of a large, complex engagement in the Nordics and globally

Provide technical and engineering expertise to develop, present, and advocate solution architectures and approaches with in-depth technical details

Perform solution architecture reviews/audits and calculate and present ROI

Assume responsibility for the entire project life cycle, including lead management, bid/financing qualification, solutioning and staffing, client management, delivery, and execution governance

Propose innovative solutions to business challenges and processes, utilizing technology to enhance user experiences

Manage multiple delivery streams, establish governance at the top management level, and hold governance project meetings to identify successful and unsuccessful project factors and gaps

Supervise and develop a team of Technology Delivery Managers, offering coaching, mentoring, and development support to elevate delivery capability across the department

Ensure consistent weekly planning/reporting cycles, with transparent progress reporting on vision & goals, deliverables & features, issues, risks, and resource allocation throughout the engagement

Oversee customer expectations and relationships, identifying opportunities to up/cross-sell products and services via relationship management

Requirements

Demonstrated experience in consulting or outsourcing account/delivery management

Capability to apply a combination of business acumen and delivery practices to projects for optimal results

Outstanding communication, presentation, and planning skills, with experience collaborating with nearshore teams preferred

Exceptional organizational, leadership, and stakeholder management abilities

Emotionally intelligent, humble, and eager for new opportunities

At least a bachelors degree in an analytical field

Proficiency in English

We Offer

Competitive compensation depending on experience and skills

Opportunity to work on leading edge platforms, working in a fast-paced, agile, software engineering culture

Knowledge-sharing with colleagues from EPAM's global tech communities

Unlimited access to LinkedIn learning solutions

Regular performance feedback and salary reviews

Opportunities for professional growth

EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)

Some of these benefits may be available only after you have passed your probationary period

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential