Service Owner Enterprise/Manufacturing

Key responsibilities in the role:

·       Acting as the lead towards the business to support the implementation/migration of IT systems in Enterprises and Manufacturing Globally.

·       Working with Infrastructure Architect to ensure the IT stack for your area is maintained and operational from Hardware, Network, Physical and Virtual Servers, and Microsoft Services. (SQL, RDS, etc.).

·       Supporting Application Owners in design, configuration, and troubleshooting server and network-related services.

·       Supporting the administration of core services such as Active Directory, DNS, DHCP, Group Policy, and other essential server roles.

·       Creating and maintaining documentation in line with GxP requirements for pharmaceutical companies.

·       Ensuring global IS/IT operations on a day-to-day basis, taking technical responsibility for the administration, maintenance, and support of the services.

·       Participating in projects related to your service to ensure delivery and expectations.

·       Monitoring vendor deliveries to ensure compliance with regulatory requirements.