Shape the future of Saab IT Head of network operations center

Take on a leadership role at the heart of Saab's digital transformation. As Head of Network Operations Centre within Group IT, you will lead a strategically important area responsible for monitoring Saab’s global IT infrastructure, coordinating operational response and continuously improving monitoring and observability capabilities.

You will help shape the future of network operations through automation, AI and modern observability capabilities. Your work will ensure secure, resilient and high-performing connectivity across Saab's global operations. Join Saab on an exciting journey of growth and transformation, helping to position the organisation for future success in an increasingly digital and globally connected world.

Your role

As Head of Network Operations Centre, you lead the organisation, people and capabilities within the area. You drive the transformation agenda and ensure alignment with Saab's business and technology priorities.

Your mission is to evolve Saab’s Network Operations Centre into a shared, increasingly automated and AI-enabled monitoring and operational coordination function across network, compute, storage and cloud infrastructure. Working closely with the teams responsible for each technology domain, you will strengthen monitoring, observability, event management, initial diagnosis and incident escalation to improve service quality, increase resilience and reduce operational complexity.

You will lead the transition from reactive operations to proactive and predictive operations. This includes automation, AI-driven detection and diagnosis, faster incident resolution and continuous service improvement. You will ensure that Saab's infrastructure services remain secure, resilient and available across a complex global environment.

You will be part of the Modern Infrastructure management team. You will work closely with technology leaders, business stakeholders, vendors and partners to align operational priorities, technology investments and service delivery.

The role requires some travel to meet with your teams and business stakeholders.

In this role, you will

• Lead, develop and engage employees and leaders within the area
• Lead the development and evolution of Saab's Network Operations Centre capabilities
• Define and drive the strategy and roadmap for infrastructure service operations, observability and service assurance
• Drive automation, AI-driven operations and continuous service improvement
• Enable proactive monitoring, predictive analytics and faster incident resolution
• Establish shared monitoring, detection and diagnostic capabilities across infrastructure domains, in collaboration with the responsible technology teams
• Strengthen infrastructure availability, resilience and performance through proactive monitoring and coordinated operational response
• Drive operational excellence through standardisation, automation and data-driven insights
• Build strong relationships with stakeholders, vendors and partners

While the preferred locations are listed above, alternative locations may be possible

Your profile

We are looking for an experienced leader with a strong combination of people leadership, business understanding and technology insight.

You have experience leading teams and delivering results in complex technology environments. You are comfortable driving transformation, operational excellence and continuous improvement while collaborating across organisational boundaries.

You are an experienced technology leader with a passion for infrastructure monitoring, observability, automation and AI-driven operations. You understand how proactive monitoring and coordinated operational response strengthen infrastructure reliability and resilience, enabling business performance, digital services and operational stability.

You are a people-oriented leader who creates engagement, develops others and fosters high-performing teams. At the same time, you combine strategic thinking with a strong delivery focus and a passion for modern technology and transformation.

Key qualifications and experience

• Academic degree in a relevant field, or equivalent experience
• Strong people leadership and talent development skills
• Extensive experience leading IT infrastructure operations, a NOC or a comparable operational function in a complex technology environment
• Strong understanding of infrastructure monitoring, observability and availability management across network, compute, storage and cloud environments
• Experience driving automation, AI-driven operations or operational transformation initiatives
• Experience working with incident management, problem management and service reliability in large-scale environments
• Strong understanding of operational resilience, performance management and service quality
• Experience leveraging telemetry, analytics or observability platforms to improve operational performance
• Experience from large, complex and global organisations
• Experience from the defence industry or other highly regulated and security-sensitive industries is considered an advantage
• Strong stakeholder management and communication skills
• Fluency in both Swedish and English, both written and spoken

We recognise that experience and skills can be gained in different ways. If you do not meet every qualification listed but believe you have the capabilities to succeed in the role, we encourage you to apply.

This position requires that you pass a security vetting based on the current regulations around security protection. For positions requiring security clearance, additional obligations regarding citizenship may apply.

What you will be a part of

Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters.

Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here

About | Saab