Sport CRM Executive

Wanted: A CRM specialist who speaks fluent "Sports."

We need a proactive Sports CRM Executive to take ownership of our daily communications. This isn't a role for the sidelines; you'll be writing sharp copy, requesting bold creatives, and executing multi-channel campaigns (Email, SMS, On-site) that resonate with our audience. If you have the tactical mindset to plan campaigns and the "doer" attitude to hit 'send' on a flawless execution, we want to hear from you.

Following the brand values, tone of voice and long-term strategy in all communication is of the essence in this role.

You’re a great match for this role if you:

• Fluent in Swedish, both written and spoken
• Excellent knowledge of English
• Marketing mindset and analytical traits
• Passionate and interested in Sports
• Methodical and structured
• Social and loves working in multi-cultural environment
• Likes sport, casino, live casino or other type of games.
• Experience in the gaming industry, particularly in CRM is desired, but not a must.

What You’ll Be Doing:

• Assisting the CRM team with creating and executing the monthly CRM campaign plan as well as following up on results independently and together with the BI team.
• Creating and publishing engaging Sport copy according to the brand's tone of voice. The copy will be used for customer communication (onsite content, emails, SMS etc) to encourage new and existing players to engage with the site and take part in promotions.
• Utilizing internal and third-party provider platforms to create campaign-specific pages and promotions. Ensure correct groups/segments/offers are used, that correct sections of the website are updated and that items are published/unpublished as per plans.
• Managing and executing the brands’ communication delivery, accurately and as per given timelines. Responsibilities will include setting up, testing, sending, tracking and reporting on email, SMS, inbox & pop-ups.
• Setting up and execution of automated activities (all lifecycle stages)
• Assisting in the execution and delivery of key CRM projects.
• Establishing solid communication channels to central operations to inform them about planned campaigns to ensure synergy and transparency.

At ComeOn Group we value diversity, and we take concrete action to ensure fairness in our recruitment process. We are committed to assess candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are. Want to know more about us just visit our website  or any of our social media channels to take a deep dive into our culture!

Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!

So what can you expect from ComeOn as a place of work? 

• Generous pension and private insurances
• Company mobile phone ( incl. unlimited calls and texts, unlimited data and up to 50GB within EU for Stockholm office. Unlimited calls and texts and up to and 30GB in both Sweden and EU for Umea office)
• A 5K SEK Annual Wellbeing Allowance
• Benefits portal with amazing offer and deals!
• A 2.5K SEK One-time Hybrid Allowance to help you set-up your home office.
• An 8 week entitlement to work from any other location from around the world, once you've passed your probation!
• Fantastic quarterly team events and weekly company events!
• Flexible working hours.

At ComeOn, we have adapted a Hybrid Work model which means that we offer our employees an option to pick their workstation for the day. Want to work from the office a few days a week and some days from home? That’s totally fine with us! ComeOn is known for their inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a Hybrid Work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you. It’s our curiosity that drives our innovative business forward and we work hard in a run together spirit and we always make sure to top it up by having fun! You will not regret picking ComeOn as your next place of work.