Job Description - Swedish-Speaking Customer Service Role- On-Site or Flexible Location in Greece
Are you fluent in Swedish and passionate about providing excellent customer service? Join a growing international team and help deliver top-notch support to customers across Europe.
As a Swedish-speaking Customer Service Representative, you’ll assist customers via phone, email, and chat, resolving inquiries, troubleshooting issues, and ensuring a positive and professional experience for every interaction.
This role is ideal for candidates who want to gain international experience while enjoying the Mediterranean lifestyle in Greece.
Your Responsibilities
Handle customer inquiries in Swedish via phone, chat, and email
Provide accurate information and solutions following company policies
Resolve issues professionally and maintain high-quality service standards
Document interactions and escalate when necessary
Collaborate with colleagues to improve processes and workflows
Participate in training and onboarding programs
Fluent Swedish (spoken and written, near-native level preferred)
Good English skills (B2)
Excellent communication and problem-solving skills
Comfortable using computers, Windows OS, and online tools
Ability to multitask and work independently as well as part of a team
Flexible and willing to work varied shifts, including evenings and weekends
Previous customer service experience is a plus but not required
On-site work in Greece (Athens, Crete, or other office locations)
Competitive salary plus additional annual payments (depending on company policy)
Paid training and onboarding programs
Health insurance and additional perks
International work environment with colleagues from across Europe
Free online Greek language courses
Career development and internal growth opportunities
Social events and team initiatives
Life in Greece
Greece offers sunshine most of the year, amazing food, rich history, and vibrant culture. Whether you choose Athens, Crete, or another location, you’ll enjoy affordable living, beautiful surroundings, and a welcoming international community.
Ready to start your Swedish-speaking customer service career in Greece? Apply today and join our international team!
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