Technical Writer

Compensation  

Salary will be commensurate with experience.  

Culture, Career Opportunities and Benefits 

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.  

Here are just some of the initiatives that make our culture special:   

• Second Fridays (a company-wide day off on the second Friday of every month). 


• Comprehensive benefit coverage, paid for by the company for you and your dependents (US). 


• Generous paid parental leave (US). 


• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. 


• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. 


• The Keyfactor Alliance Program to support DEIB efforts. 


• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. 


• Global Volunteer Day, company non-profit matching, and 3 volunteer days off. 


• Unlimited time off (US) and competitive time off globally. 


• Monthly Talent development and Cross Functional meetings to support professional development. 


• Regular All Hands meetings – followed by group gatherings. 

Our Core Values 

^{Our core values are extremely important to how we run our business and what we look for in every team member:}

Trust is paramount.   

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.   

Customers are core.   

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.   

Innovation never stops, it only accelerates.   

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.   

We deliver with agility.    

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.   

United by respect.    

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.   

Teams make “it” happen.   

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.   

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.  

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. 

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