Warehouse Team Lead

At Working Wardrobes, we help people overcome barriers to gainful employment.

Working Wardrobes is an established nonprofit known throughout Southern CA as the premier provider of workforce readiness services. Niche services include individualized employment plans, career development, workshops, and professional wardrobe. 

Imagine yourself having a direct, positive impact on the lives of people in our community as they overcome extraordinary barriers so they can achieve a meaningful and productive livelihood. 

Position Details

Position Location: Irvine, CA

Status: Non-exempt, Full-time

Salary Range: $26.00 - $28.00 per hour

Reporting To: Director, Social Enterprise

Travel Requirements: 25% local travel, work vehicle provided

9-80 Work Schedule: This position is eligible for a 9-80 Alternative Work Schedule

Position Overview

At Working Wardrobes, we empower individuals facing employment challenges by providing resources to transform their futures. As the Warehouse (Donation Center) Team Lead, you will manage Donation Center operations, including inventory, quality control, volunteer staff, and overall daily operations. You will collaborate cross-functionally with other departments to ensure efficient workflows, high-quality standards, and client satisfaction.

Key Responsibilities

Lead, Manage and hold accountable:

·         Lead, manage, and hold accountable a team of three full-time staff members, ensuring completion of all daily operations, weekly objectives, and special event tasks.

·         Supervise and coordinate volunteer activities to optimize productivity and engagement.

·         Maintain and update volunteer schedules to ensure adequate coverage and efficiency.

·         Oversee task assignments, providing direction and support to ensure successful execution.

Operational Management:

·         Oversee daily operations to ensure quality donations and smooth processes.

·         Maintain and rotate inventory for effective distribution.

·         Manage cleanliness and organization of the Donation Center, including daily upkeep of the lobby and storage areas.

Quality Control & Inventory:

·         Lead team to ensure high standards of quality control for donations and merchandise.

·         Manage inventory with input from Client Services and Retail teams.

·         Lead and own accountability for end of year inventory of on-hand products.

Transportation & Maintenance:

·         Schedule and coordinate donation pickups and drop-offs.

·         Operate the Donation Center truck and forklift as needed.

·         Oversee execution of the facilities maintenance plan, coordinating repairs as needed.

Sales:

·        Partner with Social Enterprise Director for approvals and planning in implementing wholesale, ragger, E-commerce, and monthly sale promotions.

Skills & Qualifications

• 3 years of experience in retail/warehouse operations, with 2 years in a supervisory role.
• Strong organizational, time management, and communication skills.
• Proficiency with MS Office (Word, Excel, Outlook) and customer sales tracking software.
• Forklift operator experience (certification training available).
• Valid California Driver’s License with a clean driving record.
• Bilingual English/Spanish a plus.
• Ability to lift and carry up to 50 lbs.

Desired Attributes

• Service-oriented mindset with a focus on donor, volunteer, and client engagement.
• Flexible, proactive, and able to adapt to changing needs.
• Strong interpersonal and communication skills with the ability to work with diverse groups.
• Positive attitude with a solutions-oriented approach to challenges.

Compensation & Benefits

• Salary: $26.00 - $28.00 per hour, based on experience.
• Full-time, non-exempt position with eligibility for medical, dental, and vision coverage, and paid time off.

Working Conditions

• Location: Irvine, CA
• 25% local travel; work vehicle provided
• Ability to stand and perform physical tasks for extended periods