Account Support Manager - Remote Work

Job Description:

We are looking for a dedicated Account Support Manager to join our team at Securitas AB in a remote work capacity. As an Account Support Manager, you will be responsible for managing client accounts and providing exceptional support to ensure client satisfaction. This role requires a high level of adaptability, resourcefulness, critical thinking, and project management skills.

Responsibilities: - Serve as the main point of contact for assigned client accounts - Build and maintain strong relationships with clients to understand their needs and provide solutions - Develop account plans and strategies to optimize client satisfaction and retention - Collaborate with internal teams to ensure client needs are met in a timely and effective manner - Monitor account performance and provide regular reports to clients - Identify opportunities for account growth and proactively pursue upselling or cross-selling initiatives - Handle client escalations and resolve any issues in a professional and timely manner - Stay up-to-date on industry trends and best practices to provide clients with valuable insights and recommendations

Requirements: - Bachelor's degree in Business Administration or a related field - 7+ years of experience in account management or a similar role - Strong communication and interpersonal skills - Excellent project management abilities - Ability to think critically and solve complex problems - Proven track record of managing client accounts and achieving targets - Ability to work independently and remotely with minimal supervision - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Employee discounts on company products and services - Relocation allowance for eligible candidates - Company transportation for business-related travel

Working Environment: At Securitas AB, we pride ourselves on being a company that transcends borders and promotes collaboration on a global scale. Our diverse and inclusive work environment encourages creativity, innovation, and professional growth.

Equal Opportunity Statement: Securitas AB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Deadline to apply: June 26, 2024

If you meet the requirements and are looking for a rewarding opportunity to showcase your account management skills in a remote work setting, we encourage you to apply for the Account Support Manager position at Securitas AB today.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.