Client Relations Assistant - Remote Work

Job Description:

Nobina is seeking a Client Relations Assistant to join our team remotely in Uppsala, SE. As a Client Relations Assistant, you will be responsible for managing relationships with our clients, providing exceptional customer service, and supporting the Client Relations team in various administrative tasks. This is a part-time position at the Associate level, requiring a minimum of 4 years of experience in a similar role.

Responsibilities: - Act as the main point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner - Maintain a database of client information, interactions, and feedback for analysis and reporting purposes - Assist in preparing proposals, contracts, and other client-facing documents as needed - Collaborate with the Client Relations team to develop and implement strategies for client retention and growth - Monitor client satisfaction levels and proactively address any issues to ensure a positive experience - Coordinate meetings, calls, and appointments with clients and internal team members - Support the team in various administrative tasks such as scheduling, filing, and managing correspondence - Stay up-to-date on industry trends and best practices to provide valuable insights to clients and the team

Requirements: - 4+ years of experience in client relations, customer service, or a related field - Excellent communication and interpersonal skills - Strong attention to detail and organizational abilities - Ability to negotiate and resolve conflicts effectively - Reliable and energetic with a positive attitude - Proficiency in Microsoft Office suite and CRM software - Bachelor's degree in business administration or a related field preferred

Benefits: - Life insurance coverage - Company transportation options - Parental leave support - Opportunities for professional development and growth within the company

Working Environment: As a Client Relations Assistant at Nobina, you will be part of a dynamic team that leads the industry through cutting-edge ideas and solutions. We value innovation, collaboration, and continuous improvement, and we are committed to providing a supportive and inclusive work environment for all employees.

Deadline to Apply: Please submit your application by May 2, 2024.

Equal Opportunity Statement: Nobina is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, gender, age, sexual orientation, disability, or any other characteristic protected by applicable laws. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.