NEVS is seeking a part-time Client Relations Assistant to join our team in Stockholm, SE. This is a remote work position at the Associate level, requiring a minimum of 4 years of experience in client relations or a related field. As a Client Relations Assistant, you will be responsible for managing client relationships, providing outstanding customer service, and supporting the Client Relations Manager in various tasks.
Responsibilities: - Building and maintaining strong relationships with clients through regular communication and follow-ups - Assisting clients with any inquiries or issues they may have, and escalating complex issues to the Client Relations Manager - Conducting research on current market trends and competitor analysis to better understand client needs - Managing client databases and keeping records up-to-date - Collaborating with the sales and marketing teams to develop strategies for client engagement and retention - Providing administrative support to the Client Relations Manager as needed
Requirements: - Resourceful and independent with excellent problem-solving skills - Strong people management skills and the ability to work effectively with diverse personalities - Proficient in conducting research and analyzing data - Excellent communication skills, both written and verbal - Experience using CRM software and other relevant tools - Ability to prioritize tasks and work efficiently in a fast-paced environment
Benefits: - Free accommodation for remote work - Joining Bonus upon successful completion of the probationary period - Paid sick leave for eligible employees
At NEVS, we encourage autonomy and independence in our working environment, trusting our employees to excel in their roles. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds.
If you meet the requirements for this position and are interested in joining our team, please apply by the deadline of July 15, 2024.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
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