Client Relations Officer - Remote Work

Job Description:

Scania is seeking a dedicated and resilient individual to join our team as a Client Relations Officer on a remote work basis. As a Client Relations Officer, you will be responsible for managing and maintaining relationships with our clients, ensuring their needs are met and providing exceptional customer service. This is an entry-level position, perfect for individuals looking to start their career in client relations.

Responsibilities: - Communicate with clients via phone, email, and other communication channels to address their inquiries and concerns - Work closely with internal teams to ensure client satisfaction and resolve any issues that may arise - Conduct negotiations with clients to reach mutually beneficial agreements - Provide support to clients and offer solutions to their problems - Maintain accurate records of client interactions and transactions - Collaborate with the sales team to identify new business opportunities and potential clients - Coordinate with other departments to ensure seamless delivery of services to clients

Requirements: - Strong dedication to providing excellent customer service - Resilient attitude when faced with challenging situations - Excellent negotiation and problem-solving skills - Effective communication skills, both written and verbal - Ability to work independently and manage time effectively - Basic computer skills and proficiency in Microsoft Office - High school diploma or equivalent

Benefits: - Life insurance coverage - Travel opportunities for training and client visits - Ongoing training and professional development opportunities - Empowering working environment that encourages employees to take ownership and make impactful decisions

Deadline to apply: July 13, 2024

Equal Opportunity Statement: Scania is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified candidates to apply, regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.