Client Relations Representative - Remote Work

Job Description:

ICA Gruppen is seeking a motivated and energetic Client Relations Representative to join our team on a part-time remote basis. As a Client Relations Representative, you will be responsible for managing client relationships and providing exceptional customer service in order to ensure client satisfaction and retention.

Responsibilities: - Act as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients through regular communication and personalized interactions - Identify and anticipate client needs in order to provide tailored solutions and recommendations - Collaborate with internal teams to ensure client expectations are met and exceeded - Proactively seek feedback from clients to continually improve and enhance the client experience - Maintain accurate and up-to-date client records and documentation

Requirements: - 2 years of experience in a client-facing role - Energetic and adaptable personality traits - Strong creativity and people management skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficient in Microsoft Office and CRM software - Strong organizational and time management skills

Benefits: - Free food - Travel and spending expenses - Paid sick leave

Working Environment: At ICA Gruppen, we uphold the highest standards of ethical conduct and integrity. Our team is committed to fostering a supportive and inclusive work environment where all employees are valued and respected.

Equal Opportunity Statement: ICA Gruppen is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified individuals are encouraged to apply.

Deadline to Apply: June 10, 2024

Join our team at ICA Gruppen and make a positive impact on our clients' experience. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.