Client Service Representative - Remote Work

salary Salary :

kr29,400 - 40,950 monthly

icon building Company : Saab Group
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants



Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in Sweden

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Client Service Representative - Remote Work

Job Description:

Saab Group is seeking a dedicated and confident Client Service Representative to join our team on a remote, part-time basis. As an Associate Level professional with at least 3 years of experience, you will be responsible for providing exceptional customer service to our clients.

Responsibilities: - Interact with clients via phone, email, and live chat to address inquiries and issues in a timely and professional manner - Conduct research and analysis to provide accurate information and solutions to client concerns - Collaborate with internal teams to ensure client needs are met and exceeded - Maintain a deep understanding of our products and services to effectively assist clients - Proactively identify opportunities to improve processes and enhance the client experience - Document all client interactions and resolutions in our CRM system - Meet and exceed key performance indicators related to customer satisfaction and service levels

Requirements: - Bachelor's degree in a related field - 3+ years of experience in customer service or a related role - Strong communication skills, both written and verbal - Excellent problem-solving abilities and a keen attention to detail - Proficiency in Microsoft Office and CRM software - Ability to work independently and prioritize tasks effectively - Analytical mindset with a passion for research and data analysis

Personality Traits: - Dedication to providing top-notch customer service - Confidence in handling challenging situations and conversations

Soft Skills: - Strong analytical skills to gather and interpret client data - Ability to conduct thorough research to provide accurate solutions

Benefits: - Retirement plan - Free food - Company transportation

Working Environment: At Saab Group, we encourage curiosity and questioning to fuel innovation and growth. We believe in creating a collaborative and inclusive work environment where every team member has the opportunity to contribute to our success.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Saab Group is an equal opportunity employer and welcomes applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Service Representative - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Sweden

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

Share this job with your friends


Browse the Top Paying Jobs Customer Service / Guest Services Salaries

GrabJobs is the no1 job portal in Sweden, connecting you to thousands of jobs fast! Find the best jobs in Sweden, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.