Customer Care Assistant - Remote Work

Evolution Gaming is seeking a part-time Customer Care Assistant to join our remote team in Malmö, Skåne Län, SE. This entry-level position requires zero years of experience, making it an excellent opportunity for individuals looking to kickstart their career in customer service.

As a Customer Care Assistant, your primary responsibility will be to provide top-notch customer support to our clients via various communication channels, including phone, email, and live chat. You will assist customers with inquiries, resolve issues, and ensure a positive experience for all interactions. You will also collaborate with other team members to share knowledge and best practices, contributing to a culture of teamwork and collaboration.

Key responsibilities include:

- Responding to customer inquiries in a timely and professional manner - Investigating and resolving customer complaints - Providing product information and troubleshooting technical issues - Documenting customer interactions and feedback - Collaborating with colleagues to improve customer service processes

To excel in this role, you must be reliable and resourceful, with a strong ability to work well in a team setting. Excellent communication skills and a friendly, customer-focused attitude are also essential. Additionally, you should be comfortable with using technology and learning new software systems.

In return for your hard work and dedication, Evolution Gaming offers a competitive benefits package, including profit sharing, Paid Time Off (PTO), and a retirement plan. We also prioritize employee well-being through health and wellness initiatives, ensuring that you feel supported and valued in your role.

If you are interested in joining our dynamic team as a Customer Care Assistant, please submit your application by the deadline of May 11, 2024. We are committed to providing equal opportunity for all employees and applicants without regard to race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.