Customer Service Representative - Remote Work

Job description:

Ericsson is looking for a dedicated and hardworking Customer Service Representative to join our team on a part-time remote basis. As an Entry Level position, no prior experience is required, but we are looking for individuals who are eager to learn and grow within our company.

Responsibilities: - Provide excellent customer service via phone, email, and chat - Resolve customer inquiries and issues in a timely and efficient manner - Maintain accurate records of customer interactions and transactions - Collaborate with team members to provide a seamless customer experience - Assist with special projects and tasks as needed

Requirements: - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Excellent planning and organizational skills - Proficiency in computer skills and familiarity with customer service software - Availability to work flexible hours as needed - High school diploma or equivalent

Personality traits: - Hardworking - Dedicated

Soft skills: - Planning - Teamwork

Benefits: - Profit sharing - Vision insurance - Dental insurance

Working environment: At Ericsson, we encourage calculated risk-taking to drive innovation and progress. Our team is dedicated to finding new and creative solutions to meet the needs of our customers.

Deadline to apply: 2024-05-11

Equal opportunity statement: Ericsson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.