Customer Success Assistant - Remote Work

Job Description:

AstraZeneca is seeking a reliable and hardworking Customer Success Assistant to join our remote team in Sollentuna, Stockholms Län, SE. As a part-time Associate level position, you will be responsible for providing exceptional customer service and support to our clients. This role requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Serve as the main point of contact for customer inquiries and issues - Assist customers in navigating our products and services - Provide training and support to customers on how to use our products effectively - Work closely with the Customer Success team to ensure customer satisfaction and retention - Collaborate with other departments to resolve customer issues in a timely manner - Collect and analyze customer feedback to improve our products and services - Maintain accurate records of customer interactions and transactions - Participate in training and professional development opportunities provided by the company - Perform other duties as assigned by the Customer Success Manager

Requirements: - Minimum of 4 years of experience in a customer service or customer success role - Excellent communication and interpersonal skills - Strong organizational and time management skills - Adaptability to changing priorities and work environments - Ability to work well in a team setting - Proficiency in Microsoft Office Suite and other relevant software applications - Experience working remotely and independently - Bachelor's degree in a related field is preferred but not required

Benefits: - Training & professional development opportunities - Paid overtime for additional work hours - Medical coverage for health and wellness - Opportunity to unleash creativity in a setting that celebrates and nurtures innovation

Deadline to apply: 2024-07-05

Equal Opportunity Statement: AstraZeneca is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.