Customer Success Representative - Remote Work

Job Description:

Mindler, a leading company in the career services industry, is seeking a Customer Success Representative to join our team on a part-time basis. This is a remote work opportunity based in Göteborg, Västra Götalands Län, SE. As an Associate Level Customer Success Representative, you will be responsible for building strong relationships with our clients, ensuring their success and satisfaction with our services.

Responsibilities: 1. Act as the main point of contact for clients, addressing their inquiries and providing exceptional customer service. 2. Proactively engage with clients to understand their needs and goals, providing guidance and support to help them achieve success. 3. Collaborate with internal teams to identify and implement strategies to enhance customer satisfaction and retention. 4. Monitor client feedback and satisfaction levels, identifying areas for improvement and implementing solutions. 5. Develop and maintain a deep understanding of Mindler's products and services to effectively support clients and address their needs.

Requirements: 1. Minimum of 2 years of experience in a customer-facing role. 2. Strong communication and interpersonal skills. 3. Reliable and energetic personality traits. 4. Excellent time management and strategic planning skills. 5. Ability to work independently and as part of a team.

Benefits: 1. Disability insurance. 2. Travel & spending expenses covered. 3. Travel opportunities for training and development.

Working Environment: At Mindler, we offer a dynamic workplace that values teamwork, fostering innovation and shared success. Our team is dedicated to creating a supportive and inclusive environment where every team member can thrive and grow.

Deadline to Apply: Interested candidates must submit their application by 2024-05-02.

Equal Opportunity Statement: Mindler is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment. We welcome and encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.