Customer Support Associate - Remote Work

Job Description:

G5 Entertainment is seeking a part-time Customer Support Associate to join our team remotely in Uppsala, Uppsala Län, SE. This entry-level position does not require any previous experience, making it a great opportunity for energetic and reliable individuals looking to start their career in customer support.

Responsibilities: 1. Provide excellent customer service through email, phone, and chat support. 2. Resolve customer inquiries and issues in a timely and professional manner. 3. Assist customers with account management and technical support. 4. Collaborate with other team members to ensure customer satisfaction. 5. Document and track customer interactions in the CRM system. 6. Stay up-to-date on product knowledge to provide accurate information to customers. 7. Assist with special projects and initiatives as needed.

Requirements: 1. High school diploma or equivalent. 2. Strong communication and interpersonal skills. 3. Ability to work independently and stay organized. 4. Proficiency in Microsoft Office and CRM software. 5. Must have a reliable internet connection and access to a quiet workspace. 6. Strong planning and decision-making skills.

Personality Traits: - Energetic - Reliable

Soft Skills: - Planning - Decision-making

Benefits: - Disability insurance - Paid overtime - Company transportation

Working Environment: At G5 Entertainment, we encourage a culture of ongoing learning and development for personal and professional growth. We provide opportunities for our employees to enhance their skills and advance their careers.

Equal Opportunity Statement: G5 Entertainment is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: 2024-05-18

Join our team and be part of an exciting and growing company in the entertainment industry! Apply now to become a Customer Support Associate at G5 Entertainment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.