Live Chat Specialist - Remote Work

Job Description:

Tetra Pak is seeking a dedicated and motivated Live Chat Specialist to join our team on a part-time basis. This role will be remote, allowing you to work from the comfort of your own home.

Responsibilities: - Engage with customers through live chat to provide support, answer questions, and troubleshoot issues - Ensure all customer inquiries are handled in a timely and professional manner - Collaborate with other team members to improve processes and enhance the customer experience - Provide feedback on common customer issues to help improve products and services - Maintain a high level of product knowledge to accurately assist customers

Requirements: - 2 years of experience in a customer service or support role - Strong communication skills and the ability to effectively interact with customers - Ability to adapt to different situations and handle multiple tasks simultaneously - Excellent planning and organizational skills - Dedicated and motivated with a passion for helping others

Personality traits: dedicated, motivated Soft skills: adaptability, planning

Benefits: - Parental leave - Visa sponsorship - Employee discounts

Working environment: Thrive in an energetic and rapidly evolving work setting. Enjoy the flexibility of remote work while still being part of a dynamic team.

Deadline to apply: 2024-06-12

Equal Opportunity Statement: Tetra Pak is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.