Account Support Assistant - Work from home

Bambuser is seeking a detail-oriented and proactive Account Support Assistant to join our team on a part-time basis, working remotely from home. As an Associate Level position, we are looking for candidates with at least 2 years of experience in a similar role.

Responsibilities: 1. Provide exceptional support to customer accounts, addressing inquiries and troubleshooting issues promptly and effectively. 2. Assist with account set-up, maintenance, and management tasks. 3. Collaborate with the sales team to ensure seamless communication and coordination with clients. 4. Conduct regular check-ins with accounts to ensure customer satisfaction and identify areas for improvement. 5. Generate reports and analyze data to provide insights and support decision-making. 6. Stay up-to-date on industry trends and developments to better support clients. 7. Handle administrative tasks such as invoicing, documentation, and record-keeping.

Requirements: 1. Strong communication and interpersonal skills. 2. Resilient and confident personality traits. 3. Emotional intelligence and strong decision-making skills. 4. Ability to work independently and manage time effectively. 5. Proficiency in Microsoft Office Suite and CRM software. 6. Experience in customer service or account management roles is preferred. 7. Bachelor's degree in Business Administration or a related field is a plus.

Benefits: 1. Travel opportunities for training and team meetings. 2. Disability insurance coverage. 3. Paid sick leave for part-time employees. 4. Opportunities for growth and development within the company.

Working Environment: At Bambuser, we are committed to environmental responsibility and sustainable practices. We strive to create a positive and inclusive work culture where every team member is valued and supported.

Equal Opportunity Statement: Bambuser is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Deadline to apply: July 13, 2024

If you are a proactive and organized individual with a passion for customer service, we encourage you to apply for the Account Support Assistant position at Bambuser. Join our team and help us provide exceptional support to our valued clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.