Account Support Associate

Job Description:

As an Account Support Associate at Ericsson, you will be responsible for providing support to the account team in managing and servicing customer accounts. This role will involve a variety of tasks, including assisting with account management activities, preparing reports and presentations, coordinating meetings and events, and responding to customer inquiries.

Responsibilities: - Assist the account team in managing and servicing customer accounts - Prepare reports and presentations for account reviews - Coordinate meetings and events with customers and internal stakeholders - Respond to customer inquiries and resolve issues in a timely manner - Maintain accurate records of account activities and communications - Collaborate with other departments to ensure customer needs are met - Stay up-to-date on industry trends and developments relevant to assigned accounts

Requirements: - Minimum of 2 years of relevant experience in account management or customer support - Confident and reliable personality traits - Strong analytical and problem-solving skills - Ability to think innovatively and propose creative solutions - Excellent communication and interpersonal skills - Proficiency in Microsoft Office Suite and CRM tools - Bachelor's degree in Business Administration, Marketing, or a related field

Benefits: - Travel and spending expenses covered - Visa sponsorship for international candidates - Company transportation provided for work-related travel - Opportunities for growth and development within the organization

Working Environment: At Ericsson, we believe in aligning our work with a greater purpose and contributing to a meaningful mission. As an Account Support Associate, you will have the opportunity to work with a diverse and talented team on projects that make a real impact in the telecommunications industry.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Ericsson is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, or disability status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.