Remote Account Support Manager

Job Description:

Thule Group is seeking a part-time Remote Account Support Manager to join our team in Uppsala, SE. As an Associate Level position, we are looking for a candidate with at least 5 years of experience in a similar role. The ideal candidate will be confident, motivated, have excellent cooperation skills, and possess exceptional problem-solving abilities.

Responsibilities: 1. Manage and support key client accounts remotely, ensuring a high level of customer satisfaction. 2. Identify and address client needs, acting as a liaison between clients and internal teams. 3. Develop and maintain strong relationships with clients, providing exceptional customer service. 4. Analyze account performance and provide strategic recommendations for improvement. 5. Collaborate with sales and marketing teams to drive account growth and revenue. 6. Monitor account activity and provide regular reports to management.

Requirements: 1. Bachelor's degree in Business Administration or a related field. 2. Proven experience in account management or customer support. 3. Excellent communication and interpersonal skills. 4. Strong organizational and time management abilities. 5. Proficiency in Microsoft Office Suite and CRM software. 6. Ability to work independently and remotely.

Benefits: 1. Gym membership 2. Medical coverage 3. Paid sick leave

Working Environment: At Thule Group, we believe in injecting a sense of joy and vibrancy into our work environment. We value teamwork, creativity, and innovation, and strive to create a positive atmosphere for all employees.

Deadline to Apply: July 22, 2024

Equal Opportunity Statement: Thule Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.