Account Support Manager - Work from home

Job Description:

Thule Group is seeking a part-time Account Support Manager to join our team and work remotely from home. As a mid-to-senior level professional with at least 8 years of experience in account management, you will play a key role in supporting our clients and ensuring their satisfaction with our products and services.

Responsibilities: - Serve as the main point of contact for assigned key accounts, addressing their inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients, understanding their needs and developing solutions to meet them - Collaborate with internal teams to ensure client deliverables are met and exceeded - Conduct market research to identify new business opportunities and trends - Monitor account performance and provide regular reports to management - Work closely with the sales team to identify upsell and cross-sell opportunities - Provide training and support to clients on product usage and features - Act as a brand ambassador and advocate for Thule Group in all client interactions

Requirements: - Bachelor's degree in business, marketing, or a related field - 8+ years of experience in account management or a similar role - Proven track record of successfully managing client relationships and exceeding targets - Excellent communication and interpersonal skills - Resilient and passionate about providing excellent customer service - Strong teamwork and collaboration skills - Ability to conduct market research and analyze data - Proficiency in CRM software and Microsoft Office suite - Experience working remotely and managing a flexible schedule

Benefits: - Vision insurance - Gym membership - Free accommodation

Equal Opportunity Statement: Thule Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.

If you possess the required qualifications and experience for this role, and if you are excited about the opportunity to work for a leading company in the industry, we encourage you to apply before the deadline on June 29, 2024. Join our dynamic team and be part of our mission to provide cutting-edge solutions to our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.