Remote Call Center Assistant

Evolution Gaming is seeking a Remote Call Center Assistant to join our team in Malmö, Skåne Län, SE. This part-time position at the Associate Level requires a minimum of 3 years of experience in a similar role.

As a Remote Call Center Assistant, your responsibilities will include: - Handling inbound and outbound calls to assist customers with inquiries, issues, and troubleshooting - Providing excellent customer service and support, ensuring a positive customer experience - Identifying and escalating priority issues to the appropriate team members - Maintaining accurate records of customer interactions and transactions - Following communication procedures, guidelines, and policies - Collaborating with team members to improve customer service processes and procedures

The ideal candidate for this role will possess the following personality traits: reliable and motivated. Additionally, strong presentation and analysis skills are required as part of the soft skills for this position.

Benefits of working at Evolution Gaming include disability insurance, training & professional development opportunities, and paid sick leave. Our working environment is focused on aligning work with a greater purpose, contributing to a meaningful mission.

The deadline to apply for this position is July 12, 2024.

Equal Opportunity Statement: Evolution Gaming is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.