Remote Call Center Associate

Job Description: QlikTech International is seeking a dedicated and motivated Remote Call Center Associate to join our team in Uppsala, SE. As a part-time entry-level position, the Remote Call Center Associate will be responsible for handling incoming calls and providing exceptional customer service to our clients.

Responsibilities: 1. Answer incoming calls and respond to customer inquiries 2. Resolve customer complaints and provide appropriate solutions 3. Keep accurate records of customer interactions and transactions 4. Follow communication procedures, guidelines and policies 5. Collaborate with team members to achieve company goals 6. Perform other duties as assigned

Requirements: 1. 1 year of experience in a call center or customer service role is preferred 2. Strong communication skills and the ability to actively listen 3. Excellent interpersonal skills and the ability to work well in a team environment 4. Proficiency in basic computer skills and the ability to learn new software programs 5. Ability to multitask, prioritize, and manage time efficiently 6. High school diploma or equivalent

Personality Traits: - Dedicated - Motivated

Soft Skills: - Cooperation - Strategic planning

Benefits: - Life insurance - Free food - Company transportation

Working Environment: At QlikTech International, we offer an environment where technology is harnessed to drive innovation and efficiency. We encourage collaboration, creativity, and personal development.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: QlikTech International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.