Remote Call Center Representative

Job Description:

Mindler is seeking a part-time Remote Call Center Representative to join our team in Uppsala, Sweden. As an Associate Level role with a requirement of at least 4 years of experience, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and representing our company professionally.

Responsibilities: 1. Handle customer inquiries and provide information about our products and services. 2. Make outbound calls to generate leads and follow up on sales inquiries. 3. Resolve customer complaints and issues in a timely and professional manner. 4. Maintain accurate records of customer interactions and transactions. 5. Adhere to company policies and procedures while handling sensitive customer information. 6. Collaborate with team members to improve overall customer satisfaction. 7. Meet daily and weekly call quotas to achieve company goals.

Requirements: 1. Energetic and hardworking personality traits. 2. Excellent research skills to provide accurate information to customers. 3. Strong time management skills to handle a high volume of calls efficiently. 4. At least 4 years of experience in a call center or customer service role. 5. Strong communication skills and a clear phone demeanor. 6. Ability to work independently and as part of a team. 7. Proficient in Microsoft Office and CRM software.

Benefits: 1. Remote work flexibility. 2. Medical coverage for part-time employees. 3. Gym membership reimbursement. 4. Opportunities for career growth and development.

Working Environment: At Mindler, we nurture an entrepreneurial atmosphere, even within an established organization. We believe in empowering our employees to take ownership of their roles and make a real impact on our success. Our remote call center representatives have the opportunity to work independently while still being part of a collaborative team environment.

Equal Opportunity Statement: Mindler is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Mindler maintains a drug-free workplace.

Deadline to Apply: June 10, 2024.

We look forward to reviewing your application and potentially welcoming you to our diverse and dynamic team at Mindler.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.