Call Center Representative

Job Description:

As a Call Center Representative at Aspiro, you will be responsible for delivering exceptional customer service to our clients through phone interactions. You will handle a high volume of inbound and outbound calls, answering inquiries, addressing concerns, and providing information about our products and services.

Responsibilities: - Answering and making calls efficiently and professionally - Resolving customer issues in a timely manner - Providing accurate information about products and services - Processing orders and making changes to customer accounts - Documenting all interactions in the company's database - Following up with customers to ensure satisfaction - Escalating complex issues to the appropriate department

Requirements: - 1 year of experience in a customer service or call center role - Passionate about providing excellent customer service - Resourceful in finding solutions to customer issues - Strong communication skills - Ability to multitask and prioritize effectively - Proficiency in computer systems and databases - Innovation and decision-making skills - High school diploma or equivalent

Benefits: - Life insurance - Parental leave - Employee discounts

Working Environment: At Aspiro, we embrace creativity in a culture that values fresh ideas and inventive solutions. You will have the opportunity to grow and develop in a supportive and collaborative environment.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Aspiro is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. All qualified applicants will be considered for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.