Call Center Specialist

Job Description: Polestar is currently seeking a reliable and resourceful Call Center Specialist to join our team in Uppsala, SE. This is a part-time entry-level position with the opportunity to gain valuable experience in a dynamic work environment.

Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Provide information to customers about products and services - Assist customers with inquiries, concerns, and complaints - Document all interactions in the customer database system - Follow up with customers to ensure their needs are met - Work collaboratively with team members to achieve department goals - Stay up to date on product knowledge and customer service best practices

Requirements: - Strong verbal and written communication skills - Excellent people management skills - High emotional intelligence - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent - Previous experience in a customer service or call center role is a plus but not required

Benefits: - Disability insurance - Paid overtime - Paid Time Off (PTO)

Working Environment: At Polestar, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration, and provide opportunities for professional growth and development.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Polestar is an equal opportunity employer and welcomes applicants of all backgrounds and experiences. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.