Chat Support Assistant - Work from home

salary Salary :

kr27,300 - 38,850 monthly

icon building Company : Saab Group
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in Sweden

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Job Description - Chat Support Assistant - Work from home

Job Description:


Saab Group is seeking a dedicated and reliable Chat Support Assistant to join our team on a part-time basis. As a Chat Support Assistant, you will have the opportunity to work from home and provide support to our customers through online chat platforms. This position is at the Associate Level and requires at least 3 years of experience in a similar role.


Responsibilities: - Respond to customer inquiries and provide assistance through online chat platforms - Handle customer concerns and help to resolve any issues in a timely and professional manner - Maintain a high level of customer satisfaction by providing excellent support - Collaborate with team members to ensure a seamless customer service experience - Keep accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies


Requirements: - 3+ years of experience in a customer service or support role - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks effectively - People management skills to effectively interact with customers and team members - Time management skills to meet deadlines and deliver exceptional service - Ability to work independently and in a remote environment - Proficiency in using online chat platforms and customer service software


Personality traits: dedicated, reliable Soft skills: people management, time management


Benefits: - Travel opportunities for training and conferences - Relocation allowance for eligible candidates - Gym membership for wellness and health benefits


Working Environment: At Saab Group, we uphold the highest standards of ethical conduct and integrity. We believe in fostering a positive and inclusive work environment where our employees can thrive and grow.


Deadline to apply: 2024-06-01


Equal Opportunity Statement: Saab Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome all qualified applicants, regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Chat Support Assistant - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Sweden

This job is no longer accepting applications.

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